ALERT: PHISHING SCAMS

We’re seeing an influx of phishing scams—fraudulent messages/calls pretending to be Community Bank in order to gain your information. Never click on a link in an unverified text to check your account. To check your account, please visit cbna.com or use our mobile app. For more info, click here.

We’re seeing an influx of phishing scams—fraudulent messages/calls pretending to be Community Bank in order to gain your information. Never click on a link in an unverified text to check your account. To check your account, please visit cbna.com or use our mobile app. For more info, click here.

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Contact Us

Need to get in touch? We’re all ears. Here you’ll find answers to common questions, self-service tools and contact information for anything else you need.

Your Branch
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Hours and Branch Features

Find your location

Need to talk to a branch manager in your area? Schedule an appointment online to speak one-on-one with a CBNA banker.

M-F 8am-6pm: 1-866-764-8638
International Callers: 1-315-229-3775
To request a call back, click below.

Lost or stolen debit/ATM card? Notify your local branch immediately, call Customer Care or contact us through your online or mobile banking account.

Customer Care Center: 1-866-764-8638
Need to cancel your card after hours? Call our automated line: 1-888-297-3416
International callers:

1-206-352-4990

Check your balance, transfer money, and make loan payments any time of the day.
1-800-991-4280

Trouble making your payment? Please call us.

Residential Loans and Lines: 1-888-907-1171
Consumer Loans and Lines: 1-800-682-3982

Click to view our mailing addresses for loan payments, document processing and more.

We want to know what you think. Drop us a note to let us know how we're doing so we can better serve you.

Email us at corpcom@cbna.com or click below to fill out the form.

BANKING YOU CAN COUNT ON

Better banking starts with trust—and we’re honored to be recognized for it.

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