Your Branch
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Hours and Branch Features
Find your location
Need to talk to a branch manager in your area? Schedule an appointment online to speak one-on-one with a CBNA banker.
M-F 8am-6pm:1-866-764-8638
Email us at corpcom@cbna.com or click below to fill out the form.
International Callers: 1-315-229-3775
Please enter your zip code then select a location from the options shown. You will then be taken to the full form. Thank you
Lost or stolen debit/ATM card? Notify your local branch immediately, call Customer Care or contact us through your
online or mobile banking account.
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Customer Care Center: 1-866-764-8638
Need to cancel your card after hours? Call our automated line: 1-888-297-3416
International callers:
Check your balance, transfer money, and make loan payments any time of the day.
1-800-991-4280
Trouble making your payment? Please call us.
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Residential Loans and Lines: 1-888-907-1171
Consumer Loans and Lines: 1-800-682-3982
Click to view our mailing addresses for loan payments, document processing and more.
Legal Document Processing
Community Bank, N. A.
Attn: Subpoena & Levies Processing
One Tallman Road
Canton, NY 13617
Loan Payments
Community Bank, N.A.
Attn: Loan Operations Department
PO Box 628
Olean, NY 14760
General Use
Community Bank, N.A.
PO Box 509
Canton, NY 13617-0509
Mortgage Error Resolution/Info Requests
Community Bank, N.A.
Attn: Loan Operations Department
PO Box 628
Olean, NY 14760
We want to know what you think. Drop us a note to let us know how we're doing so we can better serve you.
Please enter your zip code then select a location from the options shown. You will then be taken to the full form. Thank you
There's a place for you on the CBNA team. View our current openings.
