Privacy Policy

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Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include: social security number; account balances, transaction history and checking account information; credit history and payment history


All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Community Bank, N.A. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Community Bank, N.A. share?Can you limit this sharing?

For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—to offer our products and services to you



For joint marketing with other financial companies



For our affiliates' everyday business purposes— information about your transactions and experiences



For our affiliates' everyday business purposes—information about your creditworthiness


We don't share

For our affiliates to market to you



For non-affiliates to market to you


We don't share

To Limit Our Sharing

Fill out and submit the privacy opt out form below. Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.


Go to our website at and click on the "Contact Us” button at the top to submit an email.

Who is providing this notice?

Community Bank, N.A.

How does Community Bank, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Community Bank, N.A. collect my personal information?

We collect your personal information, for example, when you: open an account or deposit money, apply for a loan, show your government-issued ID or show your driver's license. We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only sharing for affiliates' everyday business purposes - information about your creditworthiness, affiliates from using your information to market to you, sharing for non-affiliates to market to you.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your accounts—unless you tell us otherwise.


Companies related by common ownership or control. They can be financial and non-financial companies. Our financial affiliates are Community Investment Services, Inc., OneGroup NY, Inc. and Nottingham Advisors Inc.


Companies not related by common ownership or control. They can be financial and non-financial companies. Community Bank, N.A. does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you. Our joint marketing partners include credit card companies.


By completing the form below and submitting it to us, you are opting out of affiliate marketing opportunities. You may also opt out by printing our Privacy Policy, then completing and mailing in the form.

We offer you the choice to opt out for yourself only, which may be preferred by your joint account holders. To opt out only for yourself, check the box at the left of the form below.

Complete the form below, including:

1. Your name
2. Address, including city, state and zip code
3. The last four digits of your social security number
4. An account number
5. Check the box to the left, to opt out only for yourself. This allows joint account holders to make their own decision to opt out.


Better banking starts with trust—and we’re honored to be recognized for it.

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