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Personal Loans

While your hopes and dreams, projects and plans are your business, it’s our business to help you achieve them as quickly, happily and easily as possible. Our friendly, understanding loan experts are here to help you find the right loan with low rates, simple payment options, an easy application process and approvals made right at your branch, along with payment protection, credit, life and disability insurance. In other words, we help make it happen with personalized service and a personal touch.

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Apply online here, or stop into one of our branches and complete an application and get a decision—often that same day.

You can contact your local branch and they would be happy to assist you!

  1. You can always pay in person at any of our branches.
  2. You can mail payments to: P.O. Box 628 Olean, NY 14760.
  3. You can pay online through online banking.
  4. Use EZ Pay by phone to make a one-time payment from an account at another bank, or using a debit card. Payments entered after 3.00 pm EST will be credited the next business day. Just call 1-800-239-8513.

To get a payoff on your existing personal loan, please call 1-866-764-8638 option #4, then option #1.

Yes, just stop into your local CBNA branch and we would be happy to order you a new one.

Our coupon books contain only 36 coupons, so another coupon book will be ordered when you make the 36th payment.

Visit your local branch to do any of the following:

  • Make a payment or set up automatic payments to withdraw from your CBNA or other financial deposit account
  • Change your payment due date
  • Request a payment extension
  • Refinance your existing loans
  • Change collateral on your loan

You can check the status of your loan application online here, or by stopping into one of our branches or calling your local branch representative.

You can pay your loan via your online banking account, stopping into any branch, or call 1-800-239-8513.

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Loan Options
Put your home’s equity to work

Home equity loans are a smart way to pay for major home improvements, renovations and upgrades.

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Save on your new home from day one

With a no closing cost mortgage, the savings can add up to thousands of dollars in upfront expenses.

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