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Personal Loans

While your hopes and dreams, projects and plans are your business, it’s our business to help you achieve them as quickly, happily and easily as possible. Our friendly, understanding loan experts are here to help you find the right loan with low rates, simple payment options, an easy application process and approvals made right at your branch, along with payment protection, credit, life and disability insurance. In other words, we help make it happen with personalized service and a personal touch.

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Apply online for unsecured loans here, or stop into one of our branches and complete an application and get a decision—often that same day.

You can contact your local branch and they would be happy to assist you!

Payment options include the following FREE payment methods:

  1. Pay in person at any of our branches.
  2. Mail payments to: P.O. Box 628 Olean, NY 14760.
  3. Pay through CBNA's online and mobile banking platform for FREE. You can sign up for your FREE online account even if you only have a loan account with us.
    • If you have a CBNA deposit account with us, you can set up a one time or reoccurring transfer from your deposit account to your loan.
    • If you only have a loan with us, you can set up external transfers from your primary bank.
    • Don’t have your online account set up yet? You can get started by clicking here, or visiting cbna.com and clicking “Enroll” in the login box.
  4. Set up bill pay from your primary bank's online banking platform.

Additional payment options are available, but convenience fees may apply.

To get a payoff on your existing personal loan, please call 1-866-764-8638 option #4, then option #1.

Yes, just stop into your local CBNA branch and we would be happy to order you a new one.

Our coupon books contain only 36 coupons, so another coupon book will be ordered when you make the 36th payment.

Visit your local branch to do any of the following:

  • Make a payment or set up automatic payments to withdraw from your CBNA or other financial deposit account
  • Change your payment due date
  • Request a payment extension
  • Refinance your existing loans
  • Change collateral on your loan

You can check the status of your unsecured online application here. For all other Personal Loan applications, you can call your local branch representative or stop into one of our branches

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Loan Options
Put your home’s equity to work

Home equity loans are a smart way to pay for major home improvements, renovations and upgrades.

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Save on your new home from day one

With a no closing cost mortgage, the savings can add up to thousands of dollars in upfront expenses.


Better banking starts with trust—and we’re honored to be recognized for it.

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