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Community Bank System, Inc. Culture and Diversity Council

The Community Bank System, Inc. (CBSI) Culture and Diversity Council grew from the ground up. Once the seed was planted, one person raised a hand to foster it, and then another and another. Before long, more than 100 team members volunteered to serve as Culture and Diversity Council members. The passion to support this initiative was obvious before it even had a name.

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Now, the CBSI Culture and Diversity Council includes 23 members and 83 ambassadors, all serving as representatives of our more than 3,000 employees. They are the eyes, the ears and, more importantly, the voices of the community that is our company.

Our Mission is to put faces and names to the concepts of diversity and inclusion. We are here to make sure no one feels unheard, unseen or uninvited. Through that effort, we’ll foster a culture that doesn’t just accept diversity, but values it.

Building Community

The first step in building an inclusive community? Engaging employees to help craft the cultural journey ahead. That’s where Community Bank started in 2021, and the path that followed was nothing short of exciting. Watch as Freddie Jacobs, Jr., CPA, and Maureen Gillan-Myer discuss our growing program and the priorities it has for the future.

“There is nothing more important to me than our culture–who we are, what our values are and how we treat each other. That certainly includes a commitment by our organization that any discrimination, racism or inequality of any kind will never be acceptable or tolerated. Our culture and our values are the source of our strength, our sustainability, and our capacity to support our employees, our communities and our shareholders. Thank you.”
Mark Tryniski, CEO and President of Community Bank System, Inc. (CBSI)
Monthly Spotlight

Community Bank is excited to announce that Monticia Prather has been promoted to the company-wide role of Culture & Diversity Officer. Monticia will lead and oversee the continued progress of our Culture & Diversity Council to further the important work of Community Bank’s diversity and inclusion efforts.

After joining Community Bank as a part-time teller in March 2017, Monticia soon moved into a full-time position and was accepted into the Manager-In-Training program. Over the next two years, she filled many roles while working with people at all levels in the organization. In June 2020, she was appointed branch manager of our Plattsburgh office. We’re excited to see what she has in store for the Culture & Diversity program. Congratulations, Monticia!

Celebrating Diversity Year-Round
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Women's Equality Day

Woman’s Equality Day was officially established by the U.S. Congress in 1973 to commemorate the 19th Amendment, which grants women the right to vote. In honor of Women’s Equality Day on August 26, Community Bank recently sponsored Women Can Do, a conference hosted by Vermont Works for Women to provide educational and career networking opportunities to young women in the Vermont area. To learn more about this conference and Vermont Works for Women’s other programs, visit

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