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Small Business Banking Products & Services

As a business owner, you know your business like … nobody’s business. You have a deep understanding of its seasons and cycles—and corresponding financial and cash-flow needs. Wouldn’t it be nice if your bank understood and accommodated your unique situation? While we may not work directly in your field, at Community Bank, we do have deep understanding of the challenges of running a small business, and specific expertise in your industry. Your business and Community Bank: We care about the same things. The success of our community, and the success of your business. Which is why you could benefit from a banking relationship with us. We’re here for you: Our caring business bankers are responsive and at the ready, in person. You can count on local, flexible and thoughtful decision-making, quick loan turnaround time and services tailored to your business. Let’s sit down and talk about how we can help you.

To have a small business loan officer contact you, please fill out the form below.


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Thank you for contacting Community Bank, N.A. Our team will respond to your inquiry as quickly as possible during regular business hours.

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Small Business Banking Services

For products in your area,
select your nearest CBNA location.
Introducing Autobooks

With Autobooks, you can send digital invoices and accept online payments directly through your existing Community Bank online banking sign-in. In addition to integrated receivables, you’ll also get access to Autobooks’ entire small business product suite, including: digital invoicing, accounting, payment acceptance, financial reporting solutions and more.

Autobooks is a tool for business customers that allows you to send invoices, accept payments, and keep track of customers from inside online banking.

Business customers must have a business checking account and access to business internet banking to enroll in Autobooks. The following types of businesses are great fits for Autobooks:
• Any business that sends a bill/invoice for its product or service
• Service based businesses
• Non-profits seeking to collect donations online

Autobooks is a complete set of financial tools inside of CBNA’s internet banking. Run your business from one place, without the need to pay for other software. Work smart and have more time to do what you love. With Autobooks, you can:
• Create professional invoices electronically or physically in seconds
• Accept payment by credit card, debit card, ACH transfer, and mailed in check, all directly on the invoices you send
• Keep track of which customer has paid, and how much
• Generate reports like balance sheets, income statements, and customer aging reports at the click of a button

Yes! Visit https://vimeo.com/channels/howtoautobooks

Absolutely! The Autobooks team is here to help. Autobooks will even import your customers, outstanding invoices, vendors and products for you!
You can:
• Book a free one on one session using the booking tool at https://cbna.com/autobooks
• Contact the Autobooks team at Support@autobooks.co
Call between 9am and 6pm Eastern time at 866.617.3122

You can enroll inside of internet banking or alternatively you can book a demo at https://cbna.com/autobooks. You can also contact the Autobooks team at Support@autobooks.co.

Yes! Autobooks has partnered with CBNA to bring business customers the best invoicing and accounting platform available on the market. Autobooks exceeds industry standard security to protect customer information.

No downloads of any kind are required. Autobooks lives completely inside of CBNA’s online banking. If you don’t have access to Autobooks within online banking, reach out to your CBNA team at cashmanagement@cbna.com, to get set up.

Autobooks costs $9.99 per month with the first 90 days free. Autobooks charges a 2.89% fee to accept credit cards, 1% for ACH transactions, and 1.99% (capped at $10) mailed in checks. That’s right, with Autobooks, customers can mail checks directly to your CBNA account!

Autobooks is built directly into CBNA’s internet banking, so you don’t need multiple logins. Additionally, Autobooks is designed with small business owners in mind, not accountants, so it’s streamlined to focus on receivables, payables, and cashflow, while providing a fully functional accounting tool in the background.

Autobooks is an equally powerful business accounting system that keeps everything securely in one place: inside your current online business account. Plus, Autobooks is free for the first 3 months, then the monthly fee is just $9.99/per month – and it’s only 2.89% to accept all major credit cards, which is just about the cheapest rate you’ll find anywhere.

Yes, it does. Autobooks is a simple way to keep your business accounting organized. We’re built for business owners, not accountants, and we’d be more than happy to help you import your QuickBooks data so you can see the difference for yourself…and no, we do not charge extra for this service. That said, some businesses choose to add Autobooks on top of their existing systems, and simply utilize Autobooks for its invoicing and payments functionality.

You can visit https://cbna.com/autobooks for more information or to book a demo.

Alternatively, feel free to email the Autobooks team any time at Support@Autobooks.co or call them between 9am and 6pm Eastern time at 866.617.3122.

Small Business Banking Products

Small Business Investment and Insurance Products

One-to-one customer service

At Community Bank, you're more than a customer: You're a neighbor. Our bankers get to know you and your business personally, so we can understand how to help you thrive and grow. Learn how the personal approach to business banking helped Mark Biviano realize his vision for Loka Leaf Tea Lounge.

“My hat is off to Community Bank. Bridget set me up with business savings and checking accounts. It was so refreshing to be given such good service. I will be doing all of my future banking at Community Bank.”
Watertown, NY

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For team members in your area,
select your nearest CBNA location.
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