Accelerating growth by acquisition
When Nick Alberalla joined our team as a Commercial Banking Officer, his longtime client Concierge Dental followed him here—and never looked back.
“It’s been the easiest commercial banking experience I’ve ever had,” says Dr. Benjamin Oppenheimer, DDS (aka Dr. Ben), Concierge Dental’s founder and owner. “Community Bank treated me like a long-term client immediately. They’ve respected, valued, and trusted me since day one.”
As a practicing dentist, Dr. Ben especially appreciates that our respect and trust extend to the entire Concierge Dental team. “I don’t have a lot of time during normal banking hours to connect with the bank. But our personal relationship with Nick is so tight, my team members communicate with Community Bank on my behalf and are treated as my equal. That alone confirms we’ve chosen the right banking partner.”
Dr. Ben says his team reports back to him how easy the relationship with Community Bank is. “I reach out directly to colleagues to move things along without having to go through a long process," Nick confirms. "And if Ben’s busy with a patient, I can connect with one of his team members instead. We don’t have to take as many steps to get things done for our clients.”
For Dr. Ben, that means he doesn’t have to “get involved with the day-to-day details. Nick can work with my team to keep things moving so I can think big picture instead.”
And he definitely thinks big. Concierge Dental is growing by acquisition at a fast pace, using our commercial business loans to purchase existing dental practices, equipment loans to stay ahead of technology, and lines of credit to keep his facilities modern and efficient.
“What started as one loan quickly became several to accelerate Concierge Dental’s growth,” Nick notes. “With every loan, trust and communication are key. Right up front, I set expectations about what the lending process will look like, how long it will take, and what our underwriting team will need from them along the way.”
Dr. Ben says that’s invaluable for an entrepreneur. “I’d tell any business looking to grow to find banking partners like Nick and Community Bank who’ll guide you through processes that may be new to you. With Community Bank’s support and guidance, the sky’s the limit,” Ben says. “And that’s 100% true.”
We think so, too. Because strong partners push businesses forward, together.
For the full story, watch our video testimonial above and click here to learn more about our Commercial Banking offerings.