Melanie Smith
121 Main Street
Massena, NY 13662
F: 315-769-5513
BANKING YOU CAN COUNT ON
Better banking starts with trust—and we’re honored to be recognized for it.
ALERT: PHISHING SCAMS
We’re seeing an influx of phishing scams—fraudulent messages/calls pretending to be Community Bank in order to gain your information. Never click on a link in an unverified text to check your account. To check your account, please visit cbna.com or use our mobile app. For more info, click here.
We’re seeing an influx of phishing scams—fraudulent messages/calls pretending to be Community Bank in order to gain your information. Never click on a link in an unverified text to check your account. To check your account, please visit cbna.com or use our mobile app. For more info, click here.
F: 315-769-5513
If you leave us
Just so you know … By following this link, you will leave our website and go to the website of one of our affiliates. If you agree, click "Continue" to proceed. Rather not? Simply click "Go Back" to remain on cbna.com.
If you click "continue," the link will attempt to open a new browser window. If it can’t, the new site will open in the current window.
You should know Community Bank, N.A. has no control over the information at any site that’s linked to or from this site. We are providing this link only as a convenience to our customers. Community Bank, N.A. makes no representation concerning these sites and is not responsible for the quality, content, nature or reliability of any site linked to or from our site. The presence of any links on our site does not imply any endorsement, investigation, verification or monitoring by Community Bank, N.A. of any information on any linked site and we are not responsible for your use of a linked site.
If you click "Continue," the link will attempt to open a new browser window. If it can’t, the linked site will open in your current window.
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You should know Community Bank, N.A. has no control over the information at any site that’s linked to or from this site. We are providing this link only as a convenience to our customers. Community Bank, N.A. makes no representation concerning these sites and is not responsible for the quality, content, nature or reliability of any site linked to or from our site. The presence of any links on our site does not imply any endorsement, investigation, verification or monitoring by Community Bank, N.A. of any information on any linked site and we are not responsible for your use of a linked site. If you click "Continue," the link will attempt to open a new browser window. If it can’t, the linked site will open in your current window.
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Please note:
If you are accessing our PPP Loan Application Portal for the first time, you will need to create a new account. Your PPP Loan Application account is different from any existing accounts you may already have with us (including your online banking and PPP Forgiveness accounts).
On the next page, please click the “Sign up now” link at the bottom of the white login box. If you have already created your Loan Application Portal account, you can log in with your username and password.
Please enter your zip code then select a location from the options shown. You will then be taken to the full form. Thank you