Why won't my Mobile App deposit this check?
There are several reasons why your check may not be deposited via Mobile Deposit:
- Make sure you endorsed the back of the check and write under it “For Mobile Deposit Only” and should include last 4 digits of your account number.
- The picture may not be readable. Confirm that the image is in focus, with all check information readable, then take and submit another photo.
- You may have exceeded the daily or monthly limit for Mobile Deposits.
Deposit paper checks directly from your smartphone.
Mobile Deposit is a convenient service provided through our CBNA mobile banking app. All you need is your mobile device and a signed and endorsed check!
Watch our Mobile Deposit tutorial for instructions.
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