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Why was my Mobile Deposit rejected and not posted to my account?

A Mobile Deposit might be rejected for several reasons, typically the image was not clear. You will receive an email with details if your deposit is rejected. Please ensure that your email address is current.

 

Deposit paper checks directly from your smartphone.

Mobile Deposit is a convenient service provided through our CBNA mobile banking app. All you need is your mobile device and a signed and endorsed check!

Watch our Mobile Deposit tutorial for instructions.

 

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