What should I do if I didn't receive a verification code or I typed it in incorrectly to enroll in Zelle®?

If you didn’t receive a verification code, verify the information you entered and then proceed to requesting a new verification code. If you entered the code incorrectly, proceed to requesting a new verification code. 

To request a new verification code, click or tap the Resend Code link on the Validate Information screen. You will receive a new code to the email or mobile device you're trying to activate. Enter the new code when prompted. You have between 5 to 10 minutes to enter the verification code correctly before it expires.

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Access Zelle® through Community Bank Online or Mobile Banking.

Learn More About Zelle® Enroll in Online Banking Download our Mobile App

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You may also need:

• Who can I send money to with Zelle®?
• Will my overdraft protection options apply when I use Zelle®?

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under License.