What if my phone is lost or stolen?

Your account is protected by your phone’s login and your app’s login credentials. You can log in to Online Banking and change your User ID and/or password 24 hours a day. You can also remove the lost or stolen mobile device by visiting “Security” under “Settings”.

For further assistance, you may contact the Customer Care Center at 1-866-764-8638 Monday through Friday from 8 am–6 pm for assistance.

Community Bank is dedicated to your security.

Safeguarding your account information from current cyber threats is one of our top priorities.

Learn More

You may also need:

• What if I receive a card alert for a transaction I don’t recognize?
• How do I know my money and information are secure using mobile banking?
• How does an attacker carry out fraudulent activities?