What if I receive a late fee for a bill payment?
Check the payment information to make sure you scheduled the payment before the bill's due date. If you made the payment on time, call the biller's customer service and ask to have the late fee or finance charge waived. If the biller did not credit your payment properly, any charges or fees may be waived once the problem is resolved. If the problem still isn't resolved, you can send us a message via conversation and we will work to resolve the issue.
Simplify your bill payment routine.
Schedule one-time and recurring payments to people and companies using Bill Pay. It's simple, secure, and all done online–no stamps or trips to the post office required!
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