What if I receive a card alert for a transaction I don't recognize?

Check to see if the unfamiliar transaction is one of the following:

• An automatic bill payment you set up for a recurring service (like cable or telephone).
• A large purchase that was divided into smaller transactions.
• An aggregated charge (several small purchases combined into one, such as buying $0.99 songs online).
• A purchase initiated by an authorized cardholder.
• An authorization charge from a restaurant or hotel.

If you still cannot identify the transaction, please call the number on the back of your card.

Community Bank is dedicated to your security.

Safeguarding your account information from current cyber threats is one of our top priorities.

Learn More

You may also need:

• What types of card alerts are available?
• Why did I receive a call from the Fraud Prevention Center?