What do I do if some of the information on my credit report is incorrect?

If you see information in your credit report that you think is incorrect, you can dispute it with the creditor or the bureaus. For more information, see the question How do I dispute and correct inaccurate information in my credit report?.

Start enhancing your credit today.

With CBNA Credit Companion^SM, you can view your VantageScore® and Experian® credit report—for free! It includes access to tools like debt analysis, score simulators and credit education, which can help you build positive credit habits that support a healthy credit score.

To enroll, log in to your online or mobile banking account, look for CBNA Credit Companion^SM, and follow the instructions to sign up.

Learn More Log in to Get Started

Don’t have an online banking account yet? Enroll today.

The credit score provided is based on the VantageScore 3.0 model using data from Experian®. There are various types of credit scores, and lenders may use a different type of credit score to assess your creditworthiness.

You may also need:

• Can you get me a copy of my credit report?
• What’s a charge off in my credit report?
• How long does it take before a late payment stops impacting my credit score?