I'm locked out of my account. How do I recover it?
If you are locked out, use the Forgot? link on the login page to reset your password. You will be asked to enter your username and email address. Once verified, select the verification code delivery. You will receive a verification code to enter and then be able to reset your password.
You can use the Try Another Way link to enter your social security number and account number. Once verified, select the verification code delivery. You will receive a verification code to enter and then be able to reset your password.
If you have a new phone number and you’re getting the verification code on the old phone number, Please contact the Community Bank Customer Care Center at (866) 764-8638 Monday-Friday 8:00 AM to 6:00 PM.
Community Bank is dedicated to your security.
Safeguarding your account information from current cyber threats is one of our top priorities.
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