I see several statuses in my payment history for Pay a person. What do they mean?
You may see different statuses in your payment history, depending on what is currently happening with your payments.
- Pending – means that the payment has been delivered to the recipient, but has not yet been picked up. In most cases, the recipient still needs to take some action before the funds can post to their account. You can cancel pending payments anytime.
- Completed – means the payment has successfully posted to the recipient’s account. You cannot change or cancel completed payments. Note that some completed payments may still take up to 2 business days to show in the recipient’s account.
- Cancelled – means the sender has deleted a pending payment. In these cases, a recipient never receives the payment, and the funds go back into the sender’s account.
- Expired – means the recipient never took the required actions to retrieve the payment. Payments expire 15 days after they are sent. Only Pending payments can move to Expired status. Recipients are notified when payments expire, and the funds are deposited back to the sender’s account.
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