How will I know that Community Bank has received my Mobile Deposit?
After submitting the check, you will see “payment successfully scheduled” at the top of the screen. Within the Deposit Check feature, under Recent activity, you will see the status of your check. It will say one of three things:
- Accepted - This means the image and amount of your check were accepted.
- Rejected - This means that the item was rejected. There are multiple reasons why a check may be rejected. If you have questions, please start a conversation with us when you are logged in to Online or Mobile Banking or call our Customer care center M-F 8am-6pm: 1-866-764-8638
- Needs Review - This means that the check must be manually reviewed before being accepted.
- You will also receive an email on the status of the deposit
Deposit paper checks directly from your smartphone.
Mobile Deposit is a convenient service provided through our CBNA mobile banking app. All you need is your mobile device and a signed and endorsed check!
Watch our Mobile Deposit tutorial for instructions.
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