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How do I edit a bill payment?

Follow the steps to edit a payment in enhanced Bill Pay using Online Banking:

  1. Log in to Online Banking and click on Payments link on left hand side.
  2. On right hand side click on Enhanced Bill Pay
  3. On Payments page below the list of Payees you will see a button called View pending transactions.
  4. Click View Pending transactions
  5. Select the payment you want to edit
  6. Click the three dots (…) next to the name of the payee.
  7. You will be able to see current payment details
  8. Click on Edit
  9. You can select the account you want the payment to be made from
  10. You can enter the amount you want to make the payment for.
  11. You will have the option to select the date to send your payment and then system will tell you the delivery date. Note - Payment cutoff time: 8am EST and 3pm EST
  12. You will have the option to edit memo (25 characters long) or Comments (1000 characters long)
  13. to this payment
  14. You will have the option to stop this payment
  15.  Click on Submit to save the payment

Or you may follow these steps to edit a payment in Bill Pay using Online Banking

  1. Log in to Online Banking and click on Payments link on left hand side.
  2. On left hand side click History under Payments
  3. Scroll down the list to find the payment you want to edit
  4. Click on the name of the payee you want to edit the payment for.
  5. Click on Edit
  6. You can enter the amount you want to make the payment for.
  7. You will have the option to select the date to send your payment and then system will tell you the delivery date. Note - Payment cutoff time: 8am EST and 3pm EST
  8. You will have the option to edit memo or comments for this payment. Memo (25 characters long) will be visible to the payee and Comments (1000 characters long) will be visible to you
  9. Click on Save to save the payment

Follow the steps to edit a payment using Mobile Banking

  1. Login to Mobile Banking
  2. Click on hamburger menu
  3. Click on Payments
  4. Click on Activity
  5. Scroll down the list to find the payment
  6. Click on the name of the payee you want to edit the payment for.
  7. Click on Edit payment
  8. You can enter the amount you want to make the payment for.
  9. You will be able to see all the different options for recurring payments under the Frequency option
  10. You will have the option to select the date to send your payment and then system will tell you the delivery date. Note - Payment cutoff time: 8am EST and 3pm EST
  11. You will have the option to edit memo or comments for this payment. Memo (25 characters long) will be visible to the payee and Comments (1000 characters long) will be visible to you
  12. Click on Submit to save the payment

 

Simplify your bill payment routine.

Schedule one-time and recurring payments to people and companies using Bill Pay. It's simple, secure, and all done online–no stamps or trips to the post office required!

Learn More Log in to Online Banking to Get Started

 

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