How do I delete an existing payee for bill payment?

Follow the steps to delete payee in enhanced Bill Pay using Online Banking:

1. Log in to Online Banking and click on Payments link on left hand side.
2. On right hand side click on Enhanced Bill Pay
3. Click on Payees in the header
4. Scroll down the page to select the payee you want to delete
5. Click on delete on the right hand side of the Payee name
6. System will prompt a message to confirm you want to delete the payee
7. Click “Ok” and payee will be deleted

Follow the steps to delete payee using Online Banking

1. Log in to Online Banking and click on Payments link on left hand side.
2. On left hand side click Payees under Payments
3. Scroll down the list to find the payee
4. Click on the name of the payee
5. Click on Edit
6. Then on top right hand side click the to delete the payee
7. System will prompt a message to confirm you want to delete the payee
8. Click “Delete” and payee will be deleted

Follow the steps to delete payee using Mobile Banking

1. Login to Mobile Banking
2. Click on hamburger menu
3. Click on Payments
4. Click on Payees
5. Scroll down the list to find the payee
6. Click on the name of the payee
7. Click on Edit
8. Enter CBNA Mobile App password for authentication
9. Click Delete
10. System will prompt a message to confirm you want to delete the payee
11. Click “Delete” and payee will be deleted 

Simplify your bill payment routine.

Schedule one-time and recurring payments to people and companies using Bill Pay. It's simple, secure, and all done online–no stamps or trips to the post office required!

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You may also need:

• What do bill pay payees actually receive?
• How many payees may I have set up in Bill Pay?