Mobile Banking & Deposit
Mobile Banking
Bank safely and securely from your smartphone or tablet. Access accounts, pay bills and make transfers. All free! Please make sure your mobile network allows secure SSL traffic. To access mobile banking:
- Download the CBNA app for mobile banking for iPhone or Android.
- Already enrolled in online and mobile banking? Simply use the same credentials to access the app.
- Not yet enrolled? Click "First time user? Enroll now" and follow the prompts to complete enrollment. (Please note that you will need your account number and social security number to complete enrollment.)
- Access to CBNA Credit Companion℠, a free credit report monitoring tool
If you have any questions, please call our Customer Care Center at 1-866-764-8638, Monday-Friday from 8am to 6pm or stop into your local branch.
EXPLORE THE MOBILE APP
Mobile Deposit
Learn how to deposit a check from your smartphone.
Installing the iOS App
Learn how to download the CBNA mobile banking app for iOS.
Installing Android App
Learn how to download the CBNA app for Android devices.
Navigating the App
Organize your dashboard and explore navigation features.
Two-Factor Authentication
Learn how to set up two-factor authentication for mobile banking.
Add Payee
Learn how to add a company or a person as a payee.
Pay Bill
Learn how to access the Pay a Bill feature through mobile banking.
Reset Password
Learn how to change your username, password and passcode.
Security Settings
Enable touch ID or biometric sign-in with two-factor authentication.
Set Up eStatements
Learn how to receive statements electronically.
View eStatements
Learn how to view electronic documents through mobile banking.
How To Use The Mobile App
The updated CBNA mobile app provides customizable in-app features to help you with banking on the go. We've answered the most frequently asked questions and created app simulator demos to help you explore the enhanced app. Click the links below to learn more about a specific app feature. Be sure to click “start demo” once you’re ready to begin.
Accounts, payments and loans
| Mobile App | Online Banking | ATM | Branch/Drive-In | Customer Care Center | |
|---|---|---|---|---|---|
Check your balance | Mobile AppYes | Online BankingYes | ATMYes | Branch/Drive-InYes | Customer Care CenterYes |
View transaction history | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Make a deposit | Mobile AppCheck only | Online BankingNo | ATMYes | Branch/Drive-InYes | Customer Care CenterNo |
Set account alerts | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Get cash | Mobile AppNo | Online BankingNo | ATMYes | Branch/Drive-InYes | Customer Care CenterNo |
Internal transfers | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
External transfers | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Open a new account | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Apply for a loan | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Stop check payment | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
eStatements and notices | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Update personal information | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterLimited |
Pay a person | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Make a loan payment | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Account closing | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Request a fee refund | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Zelle® | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Debit card services
| Mobile App | Online Banking | ATM | Branch/Drive-In | Customer Care Center | |
|---|---|---|---|---|---|
Activate Card | Mobile AppYes | Online BankingYes | ATMYes | Branch/Drive-InYes | Customer Care CenterYes |
Report a card lost/stolen | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Turn card on/off | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Card alerts | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Order a debit card | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Get an instant-issue debit card | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes (some branches) | Customer Care CenterNo |
Financial services and tools
| Mobile App | Online Banking | ATM | Branch/Drive-In | Customer Care Center | |
|---|---|---|---|---|---|
Pay bills | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Travel notices | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Report fraud | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Schedule appointments | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Budgeting | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Talk to a banker | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterYes |
Safe deposit boxes | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes (some branches) | Customer Care CenterNo |
Notary/signature guarantee | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Change or coin orders | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Reorder checks | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Purchase a cashier's check or money order | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
Clickswitch® | Mobile AppNo | Online BankingNo | ATMNo | Branch/Drive-InYes | Customer Care CenterNo |
CBNA Credit CompanionSM | Mobile AppYes | Online BankingYes | ATMNo | Branch/Drive-InNo | Customer Care CenterNo |
Apply for a mortgage online
Get moving today
Take the first step toward your dream home with just a few clicks. Start your online mortgage application today.
Loan options
Your goals are within reach
With low rates, simple payment options, an easy application process and approvals made right at your branch, we help make it happen with personalized service and a personal touch.
CBNA Credit Companion℠
Your credit report is at your fingertips
With CBNA Credit Companion℠ you can access your credit report and credit score for free anytime, anywhere, as often as you want—it doesn’t affect your credit score.