CBNA Careers

Our Benefits

Health Benefits

• Medical. Choose from multiple plans
• Vision and prescription coverage
• Dental insurance, including orthodontic care
• Health, dependent care and transportation flexible spending accounts
Offered to Full-Time Employees (25 or more regularly scheduled hours)

Retirement/Life Insurance Benefits

Retirement planning: In addition to our pension plan, we offer a 401(k) employee stock ownership plan (ESOP) with a generous match.
Life insurance: Financial protection for a loved one in case misfortune strikes. Company-Sponsored plans and voluntary supplemental plans are available.

Wellness/EAP

A comprehensive wellness program aimed at improving overall health. Employee assistance program: A confidential service that provides support and information to you and your immediate family on a range of important matters. These include personal problems; health, family and relationship issues; financial and legal concerns; and more.

Tuition Reimbursement

Generous tuition reimbursement program for employees who wish to further their education with college courses—up to $5,250 per calendar year! (Subject to approval)

Banking Discounts

Discounts on bank products and services for our employees.

Paid Time Off and Holidays

Employees are entitled to
paid time off to use however they wish—vacations, staycations, family time, etc.

11 paid holidays per calendar year!

Our Locations

Click any highlighted state below to see current openings in that area:

Jobs are currently available! Click a state to view jobs in this area.

Check back for jobs in this area soon.

Working at CBNA

Hover over each image below to find out what it's like to work at CBNA!

Community Bank, N.A. is the wholly owned national banking subsidiary of Community Financial System, Inc. (CFSI). In 1983, CFSI was incorporated in Delaware and became a registered bank holding company. CFSI maintains its headquarters in DeWitt, NY, and is a full-service financial institution, offering complete consumer, business and financial services.

The bank's regional administrative offices are located in Canton and Olean, NY; Wilkes-Barre, PA; and Williston, VT, and these offices share operational responsibility for customer facilities and ATMs throughout New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.

About Us

To understand what it means to Work Happy, you have to understand what it means to Bank Happy. To us, Bank Happy means providing the highest level of customer service in everything we do. It’s a smile and a friendly hello when customers walk through our door. It’s understanding customer’s goals and helping them succeed. Work Happy is in line with our Bank Happy philosophy. We are committed to providing the highest level of employee support, whether through our benefits, our professional development or our challenging but rewarding professional experiences. Your fellow team members will greet you with not only a smile, but open arms and are passionate about helping one another thrive. We believe engaging and empowering our employees is key to our success and our Work Happy mission.

Our “Work Happy” Mission

For more than 155 years, Community Bank has served the financial needs of our customers. At the same time, we’ve helped strengthen the communities where we operate with financial support, in-kind donations and volunteer service.

Community Bank has made monetary contributions to nearly 600 cultural, civic, economic development and social service organizations. And our team members also give generously of their time and expertise by actively participating in good causes, often by serving on the boards of leading community charities and organizations. In short, at Community Bank, we are deeply invested in the communities where we work. And always will be.

Community Involvement

The Community Financial System, Inc. (CFSI) Diversity Council grew from the ground up. Once the seed was planted, one person raised a hand to foster it, and then another and another. Before long, more than 100 team members volunteered to serve as Diversity Council members. The passion to support this initiative was obvious before it even had a name.

Our Mission is to put faces and names to the concepts of diversity and inclusion. We are here to make sure no one feels unheard, unseen or uninvited. Through that effort, we’ll foster a culture that doesn’t just accept diversity, but values it.

Diversity

Candidate FAQ

Read below for frequently asked questions in the application process:

How do I register and
set up a profile?

If you have not applied to any of our positions before, click “Find Jobs” or “Job Search” to browse our open positions. When you find a position you are ready to apply for, click “Apply Now.” You will be asked to provide your email address. The recruiter or hiring manager will contact you via email so be sure to include an email address you can access. Next, you’ll need to create your Candidate Profile and upload a resume (you will not be able to proceed without submitting a resume). Then, you’ll proceed through the remaining steps, including Candidate Questions, Equal Employment Opportunity (EEO) information, Job-Specific questions, and the Voluntary Self-Identification forms. With your candidate profile complete, you can use it to apply for multiple job postings. You may also update it as necessary from your dashboard page.

How do I upload/
update my resume?

When you are logged in to your candidate profile, click one of the My Computer, Google Drive, Dropbox or OneDrive buttons to upload your resume based on where your resume is stored on your computer or device.

To update your resume, click the “Update Your Profile” button on the dashboard page to get back into your candidate profile and click the “Replace Resume” button

Can I apply for more than
one position at a time?

Of course! After you’ve created a profile, you can log back in at any time and apply for more positions. You will need to apply to each position separately. Proceed through the Job Specific Questions and Voluntary Self Identification Forms. Your Candidate Profile and Candidate Questions have already been filled out, so you should not need to fill those out again. If you need to update them, you can update them from your Dashboard page by clicking “Update Your Profile” or “Update Screening Questions”.

How long does the
hiring process take?

Typically, the hiring timeline will vary based on the position. We do our best to respect the job candidate’s time by moving the process along in a timely manner. However, busy schedules can slow the process down. To inquire about the status of your candidacy, please feel free to reach out to the HR contact for your position.

What are the next steps after
I submit my application/resume?

Once you’ve submitted your application, it will be reviewed by HR. If you meet the minimum qualifications, your application will be forwarded to the Hiring Manager. He or she will review all applications in detail. If the Hiring Manager would like to discuss your qualifications with you, we will contact you as soon as possible. If you don’t meet the minimum qualifications or are not being invited for an interview, we will inform you by email.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Phone: 315-366-3709
Monday - Friday (9am to 5pm)
Email: employment@cbna.com
Mail: Community Bank - Attention HR Department
5790 Widewaters Parkway
DeWitt, NY 13214

BANKING YOU CAN COUNT ON

Better banking starts with trust—and we're honored to be recognized for it.

Our Benefits

Our Locations