Welcome to Community Bank!

As you may know, Steuben Trust Company and Community Bank, N.A. are in the process of merging, with anticipated completion the weekend of June 12, 2020. We’re thrilled to welcome you as a customer and confident our devoted staff will provide the great service you expect—and help you find smart ways to manage your finances.

We live by a simple phrase: Bank Happy. It sums up our approach to providing superior service to our customers wherever they may be: in branch, at the drive-up, on the phone or online.

Since Community Bank’s founding in 1866, we’ve served the communities where we do business, lending local and making loan decisions right in branch. Our employees volunteer their time and expertise to organizations in our communities: Last year, Community Bank provided financial support to more than 2,200 charities and causes, large and small. And in 2019, Forbes ranked Community Bank the 3rd best performing bank in America1.

To allow us to provide the best service after the merger, Steuben Trust Company branches will close on Friday, June 12, and remain closed through the weekend. All branches will reopen as Community Bank on Monday, June 15, with their normal business hours. We ask that you plan accordingly for your cash needs during that time.

We understand transition like this can come with a lot of questions. To help you navigate, we’ve loaded this site with helpful answers for both personal and business banking. You also can also find us on Facebook, LinkedIn and Instagram—or better yet, stop into your local branch.

CBNA branch lobbies begin to reopen. Learn more about our Coronavirus protocols. CBNA branch lobbies begin to reopen. Learn more about our Coronavirus protocols. read more
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