If your payments are made automatically from a checking or savings account, this service will continue uninterrupted. If you make your payments by mail, please mail them to the following address after the merger:
PO Box 628
Olean, NY 14760
Statements & Coupons
If you receive statements, you will continue to receive them following the merger. If you have a Steuben Trust Company coupon book, please see the personal loans section of our common questions.
You can use Community Bank Online Banking to make one-time or recurring loan payments from your checking or savings account. Simply visit cbna.com.
If you have a mortgage, it will convert to Community Bank. Please see the Disclosure Booklet that was mailed to you for additional information.
Your home equity loan or line of credit will convert to Community Bank with no change in terms. If you have a home equity line of credit, you will receive new checks that can be used after the merger.
If you have a Steuben Trust Company credit card, you can continue to use your card.
If you have questions about any Community Bank credit account, please call, stop by your local branch or visit cbna.com.