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Applying for PPP Loan Forgiveness

Our online portal for PPP Loan Forgiveness streamlines the submission of documentation and information required to receive PPP Loan forgiveness from the Small Business Administration (SBA).

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CBNA Online PPP Portal for Loan Forgiveness

Please note:

  • Our forgiveness portal is currently accepting applications for loan forgiveness from both first and second round PPP loans.
  • This online portal is separate from any existing digital profiles or online banking accounts you may currently hold with us
  • We will only be accepting requests for PPP loan forgiveness through this online portal

We have started the process of inviting Community Bank customers with loans from the second round of PPP funding (beginning January 2021) to apply for loan forgiveness via email. Please continue to closely monitor your email for your invitation to register/apply for loan forgiveness.

We encourage all customers to consult with any legal, tax, accounting and other business advisors to review the most current information available from the Small Business Administration (SBA). It is your obligation, as borrower, to understand the SBA's rules and requirements.

For your convenience, below please find helpful links to help guide borrowers through the Loan Forgiveness Application process:

Resources to help borrowers navigate the CBNA PPP Portal registration and application process:

Important Forgiveness Update

The December 27, 2020, Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act (Economic Aid Act), repeals Section 1110(e)(6) of the CARES Act requiring the net out of any EIDL advance from the amount of PPP forgiveness.

This means that the SBA will no longer deduct EIDL Advances from forgiveness payments remitted to PPP lenders. This change will be applied to all applications approved by the SBA for forgiveness payments on or after December 29, 2020.

For those loans where SBA remitted prior to December 29, 2020 a forgiveness payment to a PPP lender that was reduced by an EIDL Advance, SBA will automatically remit a reconciliation payment to the PPP lender for the previously-deducted EIDL Advance amount, plus interest through the remittance date. PPP lenders will notify the borrowers of receipt of remittances on their behalf. These funds will be applied to the remaining PPP Loan balance and any accrued interest due for the borrower with any net proceeds (after pay off) provided to the borrower.

Borrowers will receive an email invitation from us including a unique hyperlink tied to the borrower’s loan. By clicking on that hyperlink, borrowers will be able to create their account and begin the application process. Reminder: To register, you will need to enter your SBA loan number or CBNA loan number (either one), loan amount and the last 4 digits of TIN. As of Tuesday, January 12, 2021, all Community Bank PPP borrowers have been invited to register/apply for forgiveness. If you have not received emails from us inviting you to register, please reach out to your lender or local business banker.

If you are unable to find your PPP Portal Borrower Registration email, please check your spam/junk folder. The registration email from ‘ppp@cbna.com’ may have been filtered to your spam/junk folder. Please note, As of Tuesday, January 12, 2021, all Community Bank PPP borrowers have been invited to register/apply for forgiveness. If you have not received emails from us inviting you to register, please reach out to your lender or local business banker.

No, you can manage multiple loan applications through a single CBNA PPP Portal account. Please note, a unique link will be generated for each business entity that received a PPP loan through Community Bank, which means that you may receive multiple registration emails. Once you create your PPP portal account, you must still click on each unique hyperlink to activate your additional business loan accounts in the portal.

A delegate can access the portal with their own account and login to assist borrowers in completing the application. A delegate cannot eSign the application.

No, a delegate can assist in filling out the application and uploading documents, but only the person designated as the primary contact on the account can sign and submit the application for loan forgiveness.

No. You must request Forgiveness through the CBNA online portal.

Yes. There is no prepayment penalty.

Businesses that received a PPP loan need to request Forgiveness through the bank that processed their loan. If you received a PPP loan through us, you’ll work through our online portal to submit your Forgiveness request. We will keep you informed as we get additional SBA guidance and notify you when it’s time to submit.

You can request Forgiveness once you have spent all of the money. While you don't have to wait until the end of your Covered Period, you may have to make certain certifications to the SBA regarding the entire Covered Period.

It could take up to five months for us and the SBA to review most complete applications, actual times will vary. You won't have to start making payments until the SBA provides a decision on your request or remits the funds.

If you apply for Forgiveness within 10 months after the end of your Covered Period, you don’t have to make a payment until the SBA remits payment of a Forgiveness amount or doesn’t authorize Forgiveness. Of course, you won’t have to make any payments if the SBA authorizes your loan for full Forgiveness. If you don’t submit a complete request for Forgiveness within 10 months after the end of the Covered Period, you will need to start making payments then.

You may be forgiven for all, some or none of your loan. You must repay the principal and interest amount of the unforgiven portion of your loan.

For loans made before June 5, the maturity is two years. For loans funded on or after June 5, the maturity is five years.

Yes, as long as the SBA’s detailed appeal process—which was posted on August 11—is followed. For details, visit treasury.gov.


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