Online Banking Help & Support

You can use online banking to:

Organize your finances with customizable dashboards
Review transactions and balances for checking, savings, loans and lines of credit
Deposit checks
Create alerts about bill due dates and account balances
Transfer funds between deposit accounts
Access statements and tax documents
Make loan payments
Pay bills online for free
Access Budget Tools, a free financial management tool
Create alerts and notifications for transactions and set spending limits
Monitor your credit score with CBNA Credit Companion℠

Click here for the tools and services you need

EXPLORE ONLINE BANKING

How To Use Online Banking

We've answered the most frequently asked questions and created simulator demos to help you explore online banking. Click the links below to learn more about a specific feature. Be sure to click “start demo” once you’re ready to begin.

The tools you need, where you need them.

Your banking experience should be built around you. And at Community Bank, we do exactly that. Find out what services are available and where—whether in branch, online or through our mobile app.

Accounts, payments and loans

	Mobile App	Online Banking	ATM	Branch/Drive-In	Customer Care Center
Check your balance	Yes	Yes	Yes	Yes	Yes
View transaction history	Yes	Yes	No	No	No
Make a deposit	Check only	No	Yes	Yes	No
Set account alerts	Yes	Yes	No	No	No
Get cash	No	No	Yes	Yes	No
Internal transfers	Yes	Yes	No	Yes	No
External transfers	Yes	Yes	No	No	No
Open a new account	Yes	Yes	No	Yes	No
Apply for a loan	Yes	Yes	No	Yes	No
Stop check payment	Yes	Yes	No	Yes	No
eStatements and notices	Yes	Yes	No	No	No
Update personal information	Yes	Yes	No	Yes	Limited
Pay a person	Yes	Yes	No	No	No
Make a loan payment	Yes	Yes	No	Yes	No
Account closing	No	No	No	Yes	No
Request a fee refund	No	No	No	Yes	No

Debit card services

	Mobile App	Online Banking	ATM	Branch/Drive-In	Customer Care Center
Activate Card	Yes	Yes	Yes	Yes	Yes
Report a card lost/stolen	Yes	Yes	No	Yes	Yes
Turn card on/off	Yes	Yes	No	Yes	Yes
Card alerts	Yes	Yes	No	No	No
Order a debit card	Yes	Yes	No	Yes	Yes
Get an instant-issue debit card	No	No	No	Yes (some branches)	No

Financial services and tools

	Mobile App	Online Banking	ATM	Branch/Drive-In	Customer Care Center
Pay bills	Yes	Yes	No	No	No
Travel notices	Yes	Yes	No	Yes	Yes
Report fraud	Yes	Yes	No	Yes	Yes
Schedule appointments	Yes	Yes	No	Yes	No
Budgeting	Yes	Yes	No	No	No
Talk to a banker	Yes	Yes	No	Yes	Yes
Safe deposit boxes	No	No	No	Yes (some branches)	No
Notary/signature guarantee	No	No	No	Yes	No
Change or coin orders	No	No	No	Yes	No
Reorder checks	Yes	Yes	No	Yes	No
Purchase a cashier's check or money order	No	No	No	Yes	No